Was not a fan. The lady did what she wanted but what i wanted. Not going back lol.
Lacey we are sad to here you didn't have a great experience. we would love to have you come in for an update . Please give us a call or a text for a complimentary visit to make a change if you can.
I didn't end up with the shade I was going for, but at least it isn't red, orange or green right. I even showed them a picture of me. It ended up going darker then I wanted or what was in the picture. I just think it is to dark for my skin tone. I was hoping they could get the same shade as in the pic. Because I heard they were good at color treatments from others. So that is why I gave them a chance.nI also asked for a Olaplex treatment to help smooth my hair from the damage of coloring. I don't know what happened, but this time it didn't do as good as it has done in the past. They also said they offer a Moroccan Oil treatment. So I had that done too, but it didn't help either. I just ended up with very dry hair. It was worse then when I went in. This whole process was bad. I just hope it don't happen to someone else. I spent 181 dollars to just end up having to wear a hat or a scarf. Since I posted this they have called me and wanted to fix the problem. I was scared to go back because of what they had already done. But since I didn't have anymore money to go somewhere else to get it fix I thought what the heck. I went back and we started to talk to see what could be done. She took some pics to see what I was talking about. I said it was different then the picture I had showed her the day of my appointment. She couldn't see what I was seeing in the picture. Then all of a sudden the stylist started getting rude with me. She said we are done here you can leave. There is no pleasing you. Wow I didn't expect that at all. They are usually very nice to me and to others. I don't know what happened for sure for the stylist to be that way. She didn't fix the problem after saying she would over the phone. I think they should of fixed it or at least given me my money back for the mess up. But either way I left with a messed up head of hair. So I guess I'm still having to wear a hat or scarf because I don't have any money to go get it fixed. So in my opinion even though there is good reviews for this place please be careful.
This salon is the best place I have ever went to! All the stylists and employees are extremely nice and helpful. Jayda did the most wonderful perm on me and I couldn't have asked for anything better. I recommend this place for anyone looking for a reliable salon!
Thanks we appreciate your opinion
This is the most amazing place ever!! Everyone is great and personable. Jayda is wonderful! If you are thinking about trying something new or highlighting what you have, this is the place to have it done.
😊
Love the staff and their work. It’s like a team! And Donna makes my day when I have a massage appointment with her. Nothing like a full afternoon of pampering.
We miss you
Thanks
Donna gives a wonderful massage! I will definitely be back!
Thank you so much for your review about Donna we are truly blessed to have her
Jayda did an amazing job on my hair..!!💕 she really listens to what I want for my hair and makes my hair look they way I want..!! Thank you Jayda and Salon Elements..!!
coming back for my eyebrows..! 😍🤓
We love you Joan
Wonderful salon! Jayda has been doing my hair for over a year, she's absolutely wonderful at what she does!! Highly recommended!!
😊
Great Salon! Coby my hairdresser is so Talented!
Sizie it was great to have you back ☺️
Best wigs and hairpieces in Fort Smith and nobody does a better job and putting the right wigs on the right person in Arkansas
Thank you 😊
Colby is always very professional. He's always done such a great job on mine and my children's hair. Thanks Colby!
😊
They are the best ever thanks so much Colby Easley you are amazing. Go see Colby Easley he is the greatest.
😊
The girls are very professional. I like my hair cut a lot. I would highly recommend this salon.
Thank you
Salon elements is the absolute best in the area. The stylist are incredibly helpful and very talented. Everyone there is warm and welcoming and my hair has never looked better. I will never go anywhere else. Many thanks to Marcie and her entire crew!
😊
I have never been so happy! My hair looks so great!
😊 thank you
JADA did a very good job on my hair color. She was very friendly. Looking forward to using her again.
😊
Best salon in Fort Smith. I have been a client for more than 20 years and I wouldn't think of going anywhere else. My stylist gave me a great color and was very attentive to my needs. She checked on me several times while my color was processing and while I was sitting under the dryer.
You Rock Tracy . We so enjoy you and your boys. Thank you and we look forward to seeing you again soon
Who ever was answering the phone yesterday is one of the rudest witches I ever talked to. I don't know what crawled up her butt. She needs to take it somewhere else cause I'm not about to pay for a service and have that witch ruin my day!
We are Sorry for the miscommunication, Bridget is our salon coordinator and is extremely pleasant. I hope your day is better
Jessica did an awesome job on my hair color. My husband commented, "You look beautiful, glad you found a hair stylist in Fort Smith".
😊
The best! Beautiful hair and friendly environment! Awesome and amazing! They take the time to know exactly what you want, and will work very hard to do it right. My balyage was even more beautiful than the picture I wanted it to look like! Highest quality without premium prices! Not going to find a place like this anywhere else! I am so thankful for them, and all the hard work they put into their profession.
Thank you we look forward to seeing you again soon
I'm so pleased with my hair. I had come from out of town for a funeral & needed a trim. I called & was able to get in that same evening. Everyone there was very sweet & helpful.
Thank you for sharing your experience
I Love Marcy and her staff at Salon Elements. Marcy always knows what looks good and it 's amazing how she knows her colors and styles. I went in for my regular color but I was wanting something different but had know ideal what I wanted Marcy suggested doing a dark brown on bottom with carmel highlights on top my hair looks great I love it and I have been getting so many complliments on my hair. Salon Elements is a great salon and would recomend them to anyone.
Thank you for sharing your experience we take pride in our customer service and look forward to seeing you soon
The lady who cut my hair ( I forgot to get her name. Once I get it I will update my review) was fantastic! She did exactly what I wanted and was so friendly. I will 100% be back!
Thank you for sharing your review