Response from Owner
Thank you
Response from Owner
So glad you enjoyed your visit. Thank you so much for your review. We look forward to your visit next time.
Sarah is the bomb!
Response from Owner
ASHLEY, THANKS FOR SHARING YOUR EXPERIENCE HER AT OUR SALON . WE LOOK FORWARD TO YOUR NEXT VISIT.
Worst haircut ever. One side was longer than the other. It was chopped with a razor.
Response from Owner
Cindy, After speaking with you on the phone, I offered you to come into a different stylist and or another service or even a complimentary service at a future date, at this time there there doesn't seem to be anything more that I can offer. Please contact me personally if you wish to reconsider.
The service eyelashes is not listed because they are to expensive for strip lashes that ho over the eye n don't do it ladies they are very rude to their new customers bty
0 stars 4 me
Response from Owner
Hi Larissa, this is Marcy at Salon elements, I just saw where you had left a review about a negative experience at the salon. I believe it had to do with Lashes?… I wanted to personally see if I could inquire as to what happened and see if I could possibly remedy the situation or do something to make it better. I also noticed from your client history it didn’t appear that you had been to the salon in four years. So I was a little confused about the review that you just left. Again hoping we can assist in bettering your experience.
Please let us know,
Salon elements
Response from Owner
James, Thanks you so much for taking the time to share your thoughts about your salon experience
Courtney was super friendly and helpful and did such a great job with my curtain bangs. Highly recommend her!
Response from Owner
Thank you for the kind words and for choosing us for your business needs. We look forward to seeing you again soon!
Courtney and Kennedy were awesome!!! They made it so nice and comfortable and we were able to talk about everything! It was nice to relax with them and my family before my wedding! This was great!
UPDATE: Marcie helped get my crown settled into my hair and it STAYED all night long. Even dancing with my sisters and moving everywhere, it stayed so well. Love this place!
Response from Owner
Thank you for the amazing review! We're thrilled to hear that you had such a positive experience with us.
Response from Owner
Trinity Thanks you so much for taking the time to share your thoughts about your salon experience
Brodie at Salon Elements did an amazing job on my Japanese straightening treatment. The results exceeded my expectations! My hair is healthy and shiny, with a smooth texture that I am elated about. I would also recommend Brodie for a great haircut. She is knowledgeable, talented and detailed. The entire experience was welcoming, relaxing, and I left looking and feeling fantastic. I thank God for bringing Brodie into my life.
Response from Owner
We appreciate your kind words and are thrilled to hear that you had such a positive experience with us. Thank you for the 5-star review!
Very expensive just a consultation was $100 but she did spend about 40 minutes on my consultation and gave me a written plan to take home with me. She said my $100 would be discounted on my first visit . But $300 was too much for basic cut and color for me
Response from Owner
Hi Beverly, this is Marcie, when you schedule a consultation for your Revive Hair Replacement session the end of May you were informed that the consultation would be $100. And I never quoted you $300 for a basic cut and color. I’m not certain where you got that information. We started your consultation for you and your sister at 3:30 and I was still visiting with you guys at 5:30. So I actually invested two hours with you guys. By the way, I did enjoy meeting your sister. And would just like to thank you for a three star review. regards, Marcie Comstock, Salon elements
Really great service from all staff and workers!!
Response from Owner
Kaylynn, Thanks you so much for taking the time to share your thoughts about your salon experience
Great service!! Lovely people! Love love love the results
Response from Owner
Your feedback is much appreciated! We're delighted to have earned your five-star rating.
Amazing, professional, and experienced stylists! Experienced in Color, hair cuts, extensions, wigs, toppers, and comblines. You name it, you will leave feeling the best experience.
Response from Owner
We're so happy to hear that you enjoyed your experience with us. Thank you for taking the time to leave a 5-star review!
So kind! The service here is wonderful 🫶🏽
Response from Owner
It's wonderful to hear that you enjoyed your experience with us. Thank you for taking the time to leave a 5-star review!
Response from Owner
Thanks you so much for taking the time to share your thoughts about your salon experience
My first visit was great! I wanted big change and I got it. I showed Cortney some inspiration pictures and she did such a good job to make it look very close to it.
Response from Owner
We really appreciate your five-star review! It means a lot to us that you took the time to share your positive feedback.
Cortney did an awesome job getting me fixed up for my family pictures will definitely be coming back to her from now on she definitely knows what she is doing! Thank you Cortney!!!
Response from Owner
Thank you for the kind words and for choosing us for your business needs. We look forward to seeing you again soon!
Cortney was great. 🫶🏻 She did amazing with my daughter and she did a great job on my hair!! 10 out of 10! Highly recommend
Response from Owner
Super McKenzie thanks so much for sharing your experience . We look forward to your next visit.
Response from Owner
Janice thank you for sharing your experience😊
I love my hair so much. I got a balayage and it turned out exactly how I wanted it, definitely 5 stars. The hair stylist were also very sweet and overall amazing!
Response from Owner
Haven thank you so much for sharing your experience with us. We look forward to your next visit.
Best diabetic manicure. Ever.
Response from Owner
Dale, thank you so much for sharing your experience. Stefanie is absolutely phenomenal. She is one of the best foot care specialist around.
I personally want to welcome back Sarah , I have been a customer of Sarah for 20+ years I have never one time left disappointed. I am a travel nurse from Chicago , Connecticut, Mississippi and many other places , no one came close to Sarah’s cuts or ,, her blow outs are omg I have no words !!!! I drive from Texas to get a cut and blow out !!!!! Please just give her a chance , for a cut , blowout you deserve it !!!!! Welcome back !! Saloon elements is the best , Marcie is the Queen of saloons !!!
Response from Owner
Omg thank you for sharing! We are sooo excited 😊
I am so thankful I was able to schedule a haircut the day of. Customer service is extraordinary! Kennedy is a phenomenal hair stylist!! I have THICCCK hair and have always loved short/pixie/bob/stacked hairstyles. I’ve never felt like I could ever get the right hair cut because my hair is too thick. Kennedy absolutely slayed my haircut like I’ve never experienced!! She asked questions and did it all exactly what I had envisioned. I appreciate her time and attention to detail very much! 11/10 Chefs kiss 😘 I will be back!!
Response from Owner
Super cool. Thank you so very much for sharing your experience.😊
Response from Owner
Thanks
Have a medi pedi every 6 weeks. Seeing good results and my nail beds are looking better.
Response from Owner
Thanks Tim we are appreciative for your feedback and look forward to your next visit
Response from Owner
Amy glad you love your new hair 😊. Thanks for sharing your experience
First time in today and the salon was beautiful! The staff was really friendly and the hairstylist, Faithfully, did an amazing job on my badly damaged, screaming for help, hair. This is definitely my new spot and will be bring my daughter in for a manicure. Thank you for helping me feel pretty again
Response from Owner
Katie, thank you so much we do enjoy our atmosphere And we are super happy when our clients do too. We’re offering a back to school special this Friday and Saturday and next Friday and Saturday. If you’d like to get your daughter her nail care appointment. Thanks again we look forward to your next visit.
I had a disappointing experience at Salon Elements recently and feel compelled to share my feedback. Despite arriving promptly for my appointment, the stylist was notably late, which immediately set a negative tone for my visit. It was clear that my time wasn't valued as much as theirs.
When they finally arrived, instead of taking responsibility, they made excuses about a scheduling mix-up. I understand mistakes can happen, but it was handled poorly.
To add to the frustration, I was informed that due to this mix-up, they could only reschedule me for another appointment two weeks later. This was inconvenient and left me feeling unimportant as a client.
The overall customer service experience was lacking and the delay and lack of accountability from the stylist overshadowed any positives. It's disappointing when you make an effort to be on time and prepared, only to be met with such unprofessionalism.
The ambiance of the salon was also lacking. It felt cramped and outdated, not at all the serene and upscale environment I was expecting for the prices they charge.
Overall, I left Salon Elements feeling dissatisfied and out of pocket for services that were far below par. The lack of punctuality and attention to detail were major letdowns. I wouldn't recommend this salon to anyone looking for quality service and value for money.
To owner:
Need to inform you that I have decided to cancel my appointment the day of over the phone and still got a confirmation text. I will not be returning to your salon in the future. The decision stems from the unfortunate experience during my last visit, where I felt disregarded and not treated with the respect I expected.
I kindly request that you refrain from scheduling any future appointments for me without my explicit consent. Additionally, please refrain from contacting me via phone calls for scheduling purposes.
Response from Owner
Sharon, Thanks you so much for taking the time to share your thoughts about your salon experience. We greatly appreciate you and look forward to your future visits.
dissatisfied didn’t get what I thought I was getting first of all they’re gonna be sew in which there was something that was sew in at the top but the bottom ones were my hair is actually long enough to do it. They were taped in knew If inwas gonna have taped in I would’ve never even made an appointment Said, my hair was too short. She couldn’t do anything with it as it was shorter then when I made appointment as if I would pay $1300 and then go due and cut my hair made me feel like crap your supposed to feel leaving salon but good is not feeling I had felt like crap very dissatisfied. I would’ve not paid $1300. If I knew I was gonna have taped in my hair would have not made an appointment I never heard anything about no tapes I would have said no thank you The way she made me feel about my hair made me want to get up out of the chair, but then yet I would’ve been out my deposit will not go back if as lied too and
Ripped off just because she didn’t want to sit there and installment because originally I was late for my appointment I was that’s my fault. I thought it was at 11 but it was at nine so by the time I got there she had somebody called that’s fine no problem with that . The shortcut and the tape and the way she made me feel very dissatisfied. oh, and then she made me feel like I didn’t know how to style my hair. She’s like how are you gonna style it? What do you mean how are you gonna get it to lay down she said because you’re hair so short it going to stick up as if I’m stupid and don’t know how to style my hair one of my worst experience had a salon and cost the most .
Response from Owner
Donna, During the consult on Feb 17,2024 we discussed the hair type & the application method & you agreed to this when you paid the down-payment. So, I special ordered hair in your color biased upon that consultation. As your 1st scheduled appt was the end of February and you kept canceling it until mid-June, your hair had broken off a lot since the original consultation on June 14, 2024. On June 14 I confirmed that you would be happy with & able to style your new hair. You canceled 2 four-hour appts twice at the last minute and were over 2 hours late the day of your appt. June 14. So, I rearranged my schedule to accommodate for your being late and allowed you to come in later the same day. At the original consult your natural hair was 7-8 inches long & on June 14 it was not even 1 inch in length in some places on top, I had to confirm that you would be able to style the new hair in with your natural hair. You had asked for a refund over 6-8 weeks after the hair was special ordered to match your hair (at that time I could not return it) and it was not a color that I had ever ordered nor would I be able to use on another client for quite some time if at all. For future reference if you do not want to invest in new hair extensions then do not schedule an appt. and pay someone to special order hair for you.
25 years of the best care, attention to detail, and customer service… Marcie has been doing my hair for that long. Shes an artist and perfectionist! I would not let ANYONE else touch my hair…
Response from Owner
Thank you Aundrea. We take pride in our work and our commitment to making your experience lovely and your hair fantastic
Mi experiencia fue fatal,ya que no hablo ingles y todo fue mediante el traductor,quedamos en que yo solo queria mechas y k me instalaran extenciones, cuando llegue,me hicieron un servicio pesimo,la dueña de la nada llego y me corto las extenciones dice ella k para unir los colores y me enseña un sms k dice ella k yo le habia enviado,cuando eso no fue asi,al terminar me cobraron 613.88 y cuando llegue a mi casa que me fui a peinar las extenciones se me caen solas,con hoy hace 4 dias que fui a su salon para el arreglo y a medida k han pasado los dias se me han ido cayendo extenciones,ya con hoy voy por un total de 16 extenciones caidas y le he escrito a la señora,le he mandado fotos para que vea k su trabajo estuvo mal y no me da respuesta ni soluciones cuando ella sabe que le pague el servicio completo,me siento estafada y descriminada,por no hablar ingles y aun asi yo traduciendo los sms mediante el traductor,la señora del salon,no me contesta,no me da respuestas ni soluciones……
Response from Owner
Yes we did use the translator to communicate and we used photos to communicate to what service you wanted. This message is from the owner , Marcie, as your natural hair was only 5 to 6 inches long and you brought in 22 inch hair. As discussed in our text communication I did barely slide to blend your short natural hair into the long 22 inch extension hair. I did not remove any length off of your extensions. We spent over 6 hours doing the Hilites and applying the beaded extensions. I explained to you via the translator that if you wanted keratin extensions that we have to buy KERATIN BONDED extensions then do your application. I also explained to you that we did NOT STAPLE the extensions like you had requested! This is the thank you we get for working with you on your communication and your hair.
Response from Owner
Thank you :)
Response from Owner
Michelle, Thanks you so much for taking the time to share your thoughts about your salon experience
Response from Owner
Mandy, Thanks so much for sharing your thoughts and insights. We are glad you enjoyed your visit
Marcie and Kennedy are awesome, they listen to what you want and walk you through every step. I appreciate their honesty and realistic explanations of how you can achieve your style goals!! I highly recommend Salon Elements!!!!
Response from Owner
Dora Thank you so much for sharing your experience with us. We enjoy you and look forward to your next visit 😊
Response from Owner
Thanks for sharing your experience
Wish it was better. She didn't listen to what I wanted, added money piece when I said specifically I didn't want one. I showed pictures of what I wanted and when it wasn't she just ghosted me. I did call but she would only talk through txt and then wouldn't respond.
Making mistakes happens, it's how you respond and correct the mistakes that makes you professional and shows integrity. Sadly this was neither.
Response from Owner
Hi Jennifer, I am so sorry for your experience. Can I ask the date you came in and who you saw when you came to the salon as I can't find your exact name in our system to look it up. Please feel free to text me personally at 4797397475.
Owner Marcie Comstock
Courtney was amazing she was very nice and did very good on my hair I highly recommend her!!
Response from Owner
Thanks, Cortney loves doing color
The lady who did my hair was very kind. I especially loved how they used great products such as Amika, Olaplex, morrocanoil, and more. My blowout turned out great.
Response from Owner
Thank you so much for the nice words. We look forward to seeing you again soon
Always the best service.Beautiful educated informative and enjoyable.
Call for Marcy.
Response from Owner
Hey thanks so much you are awesome 💕
Faithfully cut and styled my hair EXACTLY as I wanted & was in the picture. I also had my eyebrows tinted, which was my first time and they came out AMAZING.
Great Service & Very Comparable with prices.
See Y’all Soon 🙏💕😇
Response from Owner
Yiu rock thank you for sharing your experience
Called and asked if there are any openings and the lady laughed at me because I couldn’t talk loud from a trachea I had when I was younger that makes me talk quiet terrible service.
Response from Owner
Good morning Blake, we wanted to apologize for any misunderstanding. We do take walk-ins if we are able to. Bridget is our front desk and salon coordinator she does smile all the time and often will laugh when assisting our clients on the phone, her phone etiquette is wonderful and she usually makes both new guest and established
guest more than comfortable. We sometimes have a difficult time hearing if the front of the house is busy and often both phone lines are ringing simultaneously.
Hair extensions are an investment and every single step of the way from my consultation to the finished product, the gals at Salon Elements valued my time and input. I couldn't be happier with the service and personalized results. My hair feels and looks amazing. I can not stop touching it and I have looked in the mirror 100 times! Brodie gave me the most beautiful base color with gorgeous natural highlights and matched the extensions to my own hair seamlessly. It's not every day the salon owner assists the stylist to make sure every thing is perfect but owner Marcie did just that and more. They say they can give you the hair of your dreams and they mean it! Gorgeous results, first class extraordinary service, and so much more! The salon is perfect inside and out, the staff is spectacular, and you will walk out feeling like a million bucks! Brodie, you are a #rockstarstylist
Response from Owner
Oh thanks Missy we are so happy you love your new hair ! There is so much more to a fabulous set of extension than just sitting in the stylist chair ... Our work really matters to us !!!! and you being happy with healthy hair is the BEST!!!
Call them last minute and they were able to squeeze me in to get my haircut They were very friendly and I was in-and-out and good pricing
Response from Owner
Hey Deanna so glad you had a great experience and hope you enjoy your new cut . Please come visit us again soon.
Had fun picking out wigs. Lady was helpful and fun
Response from Owner
Marsha thanks for the fab review about your visit. Please let us know if we can assist you any further.
I came to this Salon with a total hack job for a hair cut and Kennedy fixed me in under 30 minutes and it looks incredible. I am so beyond thrilled with my new cut.Thanks again ill see you in 5 weeks. Thanks again from a very impressed customer..
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Response from Owner
Hey Talitha thanks for letting us know that you are enjoying your new hair style. We look forward to your next visit to our salon 👍😊
Response from Owner
So glad you enjoyed your visit! Please come back in soon . 😊
Response from Owner
Thank you for letting us know about your visit
Response from Owner
Thanks Amy so much for leaving us five stars☺️
Kenedee is the best!! I love what she does for my hair and she always gives great advice on natural curly hair products!!
Response from Owner
Deb you have the best curls!!
My favorite salon!
Response from Owner
Angie thanks for letting us know about your experience at our salon.☺️
They all know what they are doing, make you feel at home. I love love love my curls and color!.!
Response from Owner
Wow thanks Crystal for a great review!! We are super happy you luv your hair and look forward to your next visit ☺️
Love this place! So impressed with the ladies and quality of care given!
Response from Owner
So glad you enjoyed your visit to our salon and thank you for letting us know!
Went to David for a trim and not only does he hype you up, he knows what he is doing. He's been cutting hair for like 30 years! Super funny guy. I'll be back for my next trim. The price was a tad higher than expected, but you're getting what you pay for.
Response from Owner
Yes he is entertaining and very talented. So glad you love your new hair and we look forward to seeing you again soon
Kennedy Powell with Salon Elements styled my hair for my son's wedding. It was absolutely beautiful. I got a ton of compliments! The price was reasonable, and she had me in and out of the chair in 40 minutes. She worked with several different styles until she found one that suited my features and hair texture. A family member commented on what a good decision it was to have my hair done professionally. Kennedy feel free to post pictures if you'd like.
Response from Owner
Carol Thank you so much for taking time to comment on your visit. We value our clients and really strive to create a great atmosphere and a quality experience.
Response from Owner
Thanks for the stars :)
Response from Owner
Awesome so glad you had a nice visit
Response from Owner
Thank you for taking a few minutes of your time to leave us a review ☺️
I went to get my makeup done for my formal, she asked me to bring my own lashes to apply. I went and bought $60 lashes and brought them to her. I was there for hours just for my makeup to look this this. She took my $60 lashes and cut them in sections of 3… literally cut them!!!
Response from Owner
I believe you’ve got the incorrect salon information. Your not in our data base at all and the stylist that would have done your makeover was already pre booked with a client that had been booked for quite some time. We had no record of applying makeup or lashes on this day and we offer a large variety of lashes for you to purchase in salon. However we would like to offer you an opportunity to experience our Salon, we specialize in conventional makeup artistry and offer airbrush for event makeup too, if you could please contact the owner at your convenience. Marcie at Elements.
Always GOOD. RECOMMEND HIGHLY :) per previous review !
Response from Owner
Thanks Lori for taking a moment to visit about your experience. We are glad you had a nice time amd look forward to seeing you again soon
The Best!
Response from Owner
Thanks 😊
Great place! Everyone is so friendly and they really make you feel great! Cortney is amazing with hair!
Response from Owner
Thank you so much for taking a moment to tell us about your recent visit to our salon. We look forward to seeing you again soon
Friendly and very knowledgeable
Response from Owner
We enjoyed you guys so much and look forward to seeing you again soon
Response from Owner
Thank you amethyst for visiting our salon. If there’s anything more that we can do for you please give me a call Marcie at Elements
Great coloring job
Response from Owner
Thank you we are so glad you enjoined your visit with us her at Elements
Response from Owner
Thank you for your review
This what they did to mine hair.
Response from Owner
Thank you so very much for taking the time to leave your comment. We look forward to seeing you again soon
Absolutely amazing! I showed *Kennedy* a screen grab of a tiktok video and she nailed it!!! fixing the quarantine cut disaster I was destined for!!! When the coloring didn't turn out quite right, no problems at all it was fixed, even thanked me for calling to let em know 🤗and to the T exactly what I wanted!! 100% recommend, I've already booked my momma!! Thank you guys so much 💜
Response from Owner
Sabrina you guys are awesome we really enjoy you And your mom
Love the atmosphere and David you rock you know what you are doing it shows you enjoy it and you do it awesomely thank you great job!!!
Response from Owner
We are so glad you enjoyed your visit and we look forward to seeing you next time
Response from Owner
Vanessa thank you so much for taking the time to leave us a review. We really enjoyed your visit to our salon. We look forward to your next visit
Response from Owner
Sara I wanted to see if you could please let me know what occurred at your appointment and to see if I could do anything more to improve your experience. The owner
They are great
Response from Owner
Sharon thank you so much for your great review. We so look forward to your next visit
Great people, did a great job!
Response from Owner
Hi Daniel thank you we really enjoyed your visit see you in six weeks
My hair is beautiful thanks to Marcy and the girls
Response from Owner
Thanks Jennifer I know you travel a bit to get to us and we really appreciate you😉
⭐⭐⭐⭐⭐😍🥰🤩
Response from Owner
Thanks Angel
I love this place. Amy made me feel so comfortable and gave me great tips
Response from Owner
Thank you Christie We look forward to your spring visit for a new spring look
Response from Owner
Hey thanks Chrissy we can’t wait to see you again
My Therapeutic Massage with Donna Reamy was outstanding, and felt safe during the pandemic. Donna uses an Ultraviolet UV-C Sanitizer for the room, wears a facemask during the entire session, and takes safety very seriously. I had been suffering from lateral cervical lymphadenopaty (painful swelling under my left ear running down the neck) for 11 months, and Donna was able to pinpoint the spot and relieve the lymphatic pressure when my primary care doctor could offer no solutions. I have been a regular customer at Salon Elements since 2012, and there is no place I would rather go. I am grateful for the relaxing massage, and for the pain relief!
Response from Owner
Thanks Brad, Donna is truly gifted. She loves Massage and has an amazing energy about her. Her continuing education is awesome and she loves her clients thank you for your review
I purchased a wig 2 years ago, and I absolutely love it. The ladies fit it for me and said they can trim it if I wanted to later. They always exude professionalism! A+++
Photo shows my wig.
Response from Owner
Cynthia we’re so happy that you enjoy your hair, miss Gayla and I just really enjoyed being able to help people find the perfect hair. Thank you so much for the referrals and please let us know if we can do anything further to help you. The team at Salon elements
I'm growing my hair out from a Pixie and Brody trimmed and shaped it and cut some cute bangs. The salon is always calm and peaceful. I highly recommend Salon Elements.
Response from Owner
Thanks Dee we really appreciate you. You’ve been a long time client :-)
I love going to Salon Elements!! The girls are all very friendly! I love the new a shop!! Jayda is the best!! Just had my hair done again by JAYDA and as always I love the staff at Salon Elements they are always so welcoming and friendly!!! Jayda always does a wonderful job and makes me feel beautiful!! I recommend any of the ladies in the shop hands down!!!
Response from Owner
Thanks so much :)
Response from Owner
Thank you for your 5 star review ☺️
Fantastic service by Cortney and Marcie!
Response from Owner
Thank you so much
Great people and great results.
I've found a salon that I love! Courtney did a wonderful job on my perm and I love it. All the staff were friendly and made me feel welcome. Thank you Salon Elements for a job well-done!
Response from Owner
Thanks for your review and taking a few minutes to leave us with your thoughts we look forward to your next visit
Response from Owner
Thank you
Donna was amazing!!!!! I can't wait to schedule another massage with her!
Response from Owner
Donna invest a lot of time in her education. Over the years she’s been a massage instructor she’s taking her education all the way to medical massage therapists and MT. She’s amazing and we feel so lucky to have her. We’re really glad that you enjoyed your visit and we hope to see you again
Was not a fan. The lady did what she wanted but what i wanted. Not going back lol.
Response from Owner
Lacey we are sad to here you didn't have a great experience. we would love to have you come in for an update . Please give us a call or a text for a complimentary visit to make a change if you can.
Kennedy is so awesome! It’s like she knew exactly what I wanted for my hair! Thank you!!!!
Response from Owner
Thank you so much
Best Salon hands down! I spent 2 hours with Marcie and my hair looks amazing! My advice is to trust her expertise and you won’t be disappointed....thanks so much for your talent and dedication!
Response from Owner
Thank you
Heart & Soul & Talent. If that's what you're hoping for when you're thinking of your next do this is THE PLACE TO COME!
Response from Owner
Your opinion is important to us
Response from Owner
Thank you for leaving 5 stars
Great service, nice employees, and outstanding job. 10/10 would do it again!
Response from Owner
Awesome thank you so much
The staff is super friendly and my stylist was wonderful!
Response from Owner
Thank you Debi we do enjoy your visits and appreciate you
I enjoyed my visit. The ladies were very friendly and helpful. Hope to return soon.
Response from Owner
Thanks we look forward to seeing you again
I had a wonderful experience. Very nice staff. My hair dresser Jayden did a wonderful job of giving me exactly what I wanted!
Response from Owner
Thank you so much 😊
They know what they are doing!! Fabulous ppl & great atmosphere!! Courtney did an awesome job with my daughters hair which is super thick!! Will def be back!!
Response from Owner
Thank you 😊
Having moved to Oklahoma from NY, I was at a lost for a great salon. The first "salon" I went to will remain anonymous. This said salon's mgr asked me to sign a waiver (which should have been my clue to walk out) but I wanted to give them a chance(?). Anyway, long story short, they butchered my hair color and I left with my hair feeling like straw and brittle to the touch. Before running off to another salon, I did some research and came upon Salon Elements. Boy am I happy I did. Brodie took the time to ask me questions and I showed her a picture of what I wanted my hair color to look like. She did such a fantastic job! I walked out of there relieved and very, very pleased with the result. I usually don't make adv appts but I did right then and there. Ladies, thank you for your patience and talents.
Response from Owner
Hey Stephanie we appreciate you and enjoy you every time you come in. Thank you for the nice review
Response from Owner
Thank you
I didn't end up with the shade I was going for, but at least it isn't red, orange or green right. I even showed them a picture of me. It ended up going darker then I wanted or what was in the picture. I just think it is to dark for my skin tone. I was hoping they could get the same shade as in the pic. Because I heard they were good at color treatments from others. So that is why I gave them a chance.nI also asked for a Olaplex treatment to help smooth my hair from the damage of coloring. I don't know what happened, but this time it didn't do as good as it has done in the past. They also said they offer a Moroccan Oil treatment. So I had that done too, but it didn't help either. I just ended up with very dry hair. It was worse then when I went in. This whole process was bad. I just hope it don't happen to someone else. I spent 181 dollars to just end up having to wear a hat or a scarf. Since I posted this they have called me and wanted to fix the problem. I was scared to go back because of what they had already done. But since I didn't have anymore money to go somewhere else to get it fix I thought what the heck. I went back and we started to talk to see what could be done. She took some pics to see what I was talking about. I said it was different then the picture I had showed her the day of my appointment. She couldn't see what I was seeing in the picture. Then all of a sudden the stylist started getting rude with me. She said we are done here you can leave. There is no pleasing you. Wow I didn't expect that at all. They are usually very nice to me and to others. I don't know what happened for sure for the stylist to be that way. She didn't fix the problem after saying she would over the phone. I think they should of fixed it or at least given me my money back for the mess up. But either way I left with a messed up head of hair. So I guess I'm still having to wear a hat or scarf because I don't have any money to go get it fixed. So in my opinion even though there is good reviews for this place please be careful.
This salon is the best place I have ever went to! All the stylists and employees are extremely nice and helpful. Jayda did the most wonderful perm on me and I couldn't have asked for anything better. I recommend this place for anyone looking for a reliable salon!
Response from Owner
Thanks we appreciate your opinion
This is the most amazing place ever!! Everyone is great and personable. Jayda is wonderful! If you are thinking about trying something new or highlighting what you have, this is the place to have it done.
Love the staff and their work. It’s like a team! And Donna makes my day when I have a massage appointment with her. Nothing like a full afternoon of pampering.
Response from Owner
We miss you
Response from Owner
Thanks
Donna gives a wonderful massage! I will definitely be back!
Response from Owner
Thank you so much for your review about Donna we are truly blessed to have her
Jayda did an amazing job on my hair..!!💕 she really listens to what I want for my hair and makes my hair look they way I want..!! Thank you Jayda and Salon Elements..!!
coming back for my eyebrows..! 😍🤓
Response from Owner
We love you Joan
Wonderful salon! Jayda has been doing my hair for over a year, she's absolutely wonderful at what she does!! Highly recommended!!
Great Salon! Coby my hairdresser is so Talented!
Response from Owner
Sizie it was great to have you back ☺️
Best wigs and hairpieces in Fort Smith and nobody does a better job and putting the right wigs on the right person in Arkansas
Response from Owner
Thank you 😊
Colby is always very professional. He's always done such a great job on mine and my children's hair. Thanks Colby!
They are the best ever thanks so much Colby Easley you are amazing. Go see Colby Easley he is the greatest.
The girls are very professional. I like my hair cut a lot. I would highly recommend this salon.
Response from Owner
Thank you
Salon elements is the absolute best in the area. The stylist are incredibly helpful and very talented. Everyone there is warm and welcoming and my hair has never looked better. I will never go anywhere else. Many thanks to Marcie and her entire crew!
I have never been so happy! My hair looks so great!
Response from Owner
😊 thank you
JADA did a very good job on my hair color. She was very friendly. Looking forward to using her again.
Best salon in Fort Smith. I have been a client for more than 20 years and I wouldn't think of going anywhere else. My stylist gave me a great color and was very attentive to my needs. She checked on me several times while my color was processing and while I was sitting under the dryer.
Response from Owner
You Rock Tracy . We so enjoy you and your boys. Thank you and we look forward to seeing you again soon
Who ever was answering the phone yesterday is one of the rudest witches I ever talked to. I don't know what crawled up her butt. She needs to take it somewhere else cause I'm not about to pay for a service and have that witch ruin my day!
Response from Owner
We are Sorry for the miscommunication, Bridget is our salon coordinator and is extremely pleasant. I hope your day is better
Jessica did an awesome job on my hair color. My husband commented, "You look beautiful, glad you found a hair stylist in Fort Smith".
The best! Beautiful hair and friendly environment! Awesome and amazing! They take the time to know exactly what you want, and will work very hard to do it right. My balyage was even more beautiful than the picture I wanted it to look like! Highest quality without premium prices! Not going to find a place like this anywhere else! I am so thankful for them, and all the hard work they put into their profession.
Response from Owner
Thank you we look forward to seeing you again soon
I'm so pleased with my hair. I had come from out of town for a funeral & needed a trim. I called & was able to get in that same evening. Everyone there was very sweet & helpful.
Response from Owner
Thank you for sharing your experience
I Love Marcy and her staff at Salon Elements. Marcy always knows what looks good and it 's amazing how she knows her colors and styles. I went in for my regular color but I was wanting something different but had know ideal what I wanted Marcy suggested doing a dark brown on bottom with carmel highlights on top my hair looks great I love it and I have been getting so many complliments on my hair. Salon Elements is a great salon and would recomend them to anyone.
Response from Owner
Thank you for sharing your experience we take pride in our customer service and look forward to seeing you soon
The lady who cut my hair ( I forgot to get her name. Once I get it I will update my review) was fantastic! She did exactly what I wanted and was so friendly. I will 100% be back!
Response from Owner
Thank you for sharing your review
I would never recommend anyone to this salon. I arrived for my appointment at 10am and was told my stylist was running late. It only went downhill from there. After she arrived, I showed her several pictures of the color I was wanting (a simple ash brown) and asked her questions about what would be best. She said that would be very "achievable" on my hair. She put a Demi color on my hair and let it set. After washing and drying my hair I couldn't tell a difference at all. She called the owner of the salon over to look at my hair. Together they decided to do a permanent color on top of it. So another hour goes by while they put the color and wait for it to set. They rinseed my hair and half way dry it and it still looks exactly the same! She owner pulled me outside to look at it in the sunlight as she was digging through my hair trying to find a section that was different. I spent a total of 5 hours at the salon and $110 for absolutely nothing! I left with a wet head and hair that feels like straw!! I was told that I could come back in a week and they would completely bleach my hair and color over it..not going to happen! Absolutely ridiculous!
I tried for 2 days to make an appointment & never received a return call. I guess they're not looking for new business. Time to move on & find a place a little more business like.
Response from Owner
Please forgive the late response, we are open 3 Saturdays every month and open by appointment only on Mondays. Please Call again soon if you would like to reschedule. Thanks salon elements
Salon Elements is the only place my girls and I get our hair cut. They are wonderful!!
For over twenty five years there has been just one amazing stylist for me
Marcy Comstock Owner and Master Colorist / Master Stylist at Salon Elements in Fort Smith, AR.
With Marcy's natural artistic ability, experience, education along with the amazing lines of products that are used in the salon she can perform magic. You will a achieve the stylish look you expect from any "Celebrity Salon" in the country.
Response from Owner
😊 Thank you for sharing your thoughts we look forward to seeing you soon
I recently had my first experience at Salon Elements and it was amazing! I am new to this area and hadn't had my haircut since I moved here several months ago. I actually went to a "walk-in" place to begin with and got the worst haircut of my life. It was so bad, I only took it out of a pony tail to wash it. I didn't even let my husband see it down... it was THAT bad. Fortunately, a friend recomended Salon Elements. I called and told them what happened to me and they got me in that evening. As soon as I walked in, I felt relieved. Everyone is so nice and the place has a great atmosphere. Most important though, they fixed me! Somehow, despite the mess my hair was in, Shyla was able to repair it and I left with a fabulous haircut. Needless to say, I know where I will be going from now on. Thanks Shyla and Marcie- you guys are awesome!
Maddy did a wonderful job on my hair! I decided to donate my hair to "Locks of Love" in honor of my sister. All the ladies there are fabulous and make you feel so comfortable! Some may think they are a bit pricey, but "You get what you pay for.". It was money well spent! Thanks!
I'am super excited about my hair!! YAY ME ! I Can't thank you enough . Marcie & Brooke you both are super awesome!!!! I feel like a whole new person.
I love this salon. Everyone is great and Marcie is the hair Queen. I use them for extensions and color. Try it you will never go anywhere else.
Colby always gives me a great haircut. I'm always calling last minute and somehow they always squeeze me in! The salon is very clean and the staff friendly. Last time I was there the owner made it a point to introduce herself and she couldn't have been nicer.
Response from Owner
Thanks
